Your wellbeing is our priority

R60i Responsible Gaming –
Play for the fun of it,
Stick to Your Limits

Betting is entertainment, not an obligation. r60i wants you to enjoy every bet — but never find yourself in a situation where gambling starts affecting your life in a negative way.

Responsible Gaming at r60i isn't just a policy — it's a commitment we live by every day. We're here for you.

18+
Age Restriction is Mandatory
24/7
Support services
5 Signs
Safety Tools
5 Years
Maximum Self-Exclusion Duration

What Does Responsible Play Actually Mean?

Building a Healthy Attitude Towards Betting

Responsible gaming means treating betting as entertainment, not a source of income. It means playing within your means, prioritising family and work, and keeping a clear head after a loss.

Responsible Gaming at r60i is not just a page — it's built into the very core of our platform. We monitor the activity of thousands of bettors every day, so we can step in and help before anyone reaches a dangerous point.

Online betting is still relatively new to many people in Bangladesh, so it's not always easy to tell when fun betting is turning into a problem. This page is here to make that clear — straightforwardly, in your language.

Remember: losing in betting is completely normal. Chasing losses with bigger bets is never the answer — it's where the real problem begins.

How do you recognise a responsible bettor?

Stay within budget

Only bet what you can afford to lose — never use savings or borrowed money to play.

Manage your time

Don't play for hours on end. Don't let betting eat into family time, work, or studies.

Can stop after a loss

If you take a big loss, don't fall apart or desperately chase it. Take a break and come back the next day.

No secrets about betting

Don't hide your betting from family or friends. It's something you can talk about openly and naturally.

Winning isn't everything

Celebrate your wins — and when you don't win, enjoy the game itself.

Warning Signs – Watch Out for These

If you notice any of these signs, reach out to r60i for support or take a break

01

Urge to chase losses after a loss

A strong urge to place bigger bets after a big loss is an early warning sign of a problem.

02

Lying about betting

Be cautious if you start hiding your betting activity or losses from family or loved ones.

03

Borrowing to Bet

Borrowing money from friends or family to keep betting after your bank balance runs out is a serious warning sign.

04

Disrupted sleep or eating habits

Betting is consuming your thoughts — you can't sleep, you're forgetting to eat, or you can't focus at work.

05

Relationship strain

Betting is causing more arguments with family or your partner, and you're struggling to keep up with your responsibilities.

06

Restlessness when not betting

Going a few days without betting leaves you irritable, restless, or feeling like something is missing.

07

Constantly increasing bets

The excitement you once felt from winning no longer feels the same — so you keep betting more to chase that feeling.

08

Neglecting bills or responsibilities

Betting money that should go toward household bills, your children's education, or other essential expenses.

09

Losing Touch with Friends & Social Life

Betting is cutting into your social life — you're spending more time alone and withdrawing from others.

Any of the Above 3 or more If you recognise any of these signs in yourself, don't wait — contact r60i's support team or use the self-assessment tool below.

R60i's Responsible Gaming Tools

Stay in Control, Every Step of the Way

Set Deposit Limits

Set your own daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately, but increasing one requires a 7-day waiting period — so you never act on impulse.

Session time control

Set a maximum session length for each time you play. When the time is up, r60i will automatically notify you to take a break.

Cooling-off period

Take a temporary break of 24 hours to 30 days. Your account will be inaccessible during this time, but your details and balance will remain intact.

Voluntary Self-Exclusion

Lock your account for 6 months to 5 years. Once applied, this restriction cannot be lifted before the period expires.

Reality check notifications

At set intervals, r60i will remind you how long you've been playing and the total amount you've wagered.

Loss limit setting

Set a maximum loss amount per day or week. Once you hit that limit, no further bets can be placed.

How do I set limits?

Log in to the r60i app or website, go to "Profile", and navigate to the "Responsible Gaming" section. From there, you can set all of the limits listed below.

Daily Deposit Limit
Maximum daily deposit amount
Instant
Weekly Betting Limit
Cap your total betting amount for the week
Instant
Daily loss limit
Betting will be stopped if you lose more than this in a single day
Instant
Cooling-off period
Break of 24 hours to 30 days
Instant
Self-exclusion
Account closure from 6 months to 5 years
Effective after 7 days

R60i's Commitment

Zero access for minors

No one under 18 is permitted to use r60i — KYC verification is mandatory to ensure this.

AI-powered risk monitoring

Our system automatically sends alerts when unusual betting patterns are detected.

Responsible advertising

No r60i advertisement portrays betting as a source of income.

Confidentiality for Help-Seekers

If you reach out for help, full confidentiality is guaranteed throughout all counselling and support.

Respecting Permanent Blocks

Once a self-exclusion is applied, there is no way to reverse it before the period expires.

Assess yourself

Answer honestly — this is just for you

1. In the past month, have you spent money on betting beyond your set budget?
No, Never
Sometimes
Often
2. After a loss, do you feel a strong urge to bet more to win it back?
No, I can stop
Now and Then
Often
3. Has betting caused problems with family or people close to you?
Never
Once or Twice
Happened repeatedly
4. Have you tried to cut back or stop betting but couldn't?
No, It's Under Control
Tried it once
Tried repeatedly but couldn't stop
5. Do you feel restless or irritable when you're not betting?
No, I keep it in check
Happens occasionally
Yes, very restless

Common Questions About Responsible Gaming

Questions You Might Have

No. Your balance remains completely safe during self-exclusion. Once the period ends — or your account is reinstated after completing the required process — your balance will be fully intact. If you need to withdraw during self-exclusion, please contact support.

Cooling-Off is a short-term break of 1–30 days, after which your account is automatically reactivated. Self-Exclusion is a long-term break of 6 months to 5 years — it cannot be reversed before the period ends, and reactivating your account requires going through a support process.

Change your password immediately and enable two-factor authentication (2FA). If you need further help, contact us at support@r60i.ws — we can add extra security to your account.

Yes, absolutely. Betting addiction is a mental health condition that can be overcome with the right support and determination. Many people have made a full recovery through a combination of family support, professional counselling, and self-exclusion tools.

No. Your betting information is completely confidential. r60i will never share your details with anyone without your consent. That said, if you'd like to involve family or seek support, our support team can guide you in the right direction.

5 Golden Rules for Healthy Betting

Tips from r60i, straight from experienced bettors

1

Play for Entertainment Only

Don't plan on making money from betting. It's entertainment, not an investment — think of it like a movie ticket: you spend, you enjoy.

2

Set a Monthly Entertainment Budget

Decide how much you're comfortable spending on entertainment each month, and use only a portion of that for betting.

3

Don't Bet on Impulse

Don't place big bets out of frustration after a loss or excitement after a win. Always make decisions with a clear head.

4

Take Regular Breaks

Take at least 2 complete days off from betting each week. It keeps your mind clear and your perspective balanced.

5

Set aside a portion of your winnings

When you hit a big win, don't bet it all back. Set aside at least half — or go ahead and withdraw it.

Need Help? We're Here

You don't have to face it alone — the r60i team is always here for you

Live Chat Support

Get 24/7 support via live chat. Our responsible gaming team is always on hand to help.

Average response time: 3 minutes

Email support

For confidential support, email us at support@r60i.ws with the subject line "Responsible Gaming".

Response within 6 hours

Directly from the App

Access all your protection tools in one place via "Settings > Responsible Gaming" in the r60i app.

Remember — asking for help isn't a sign of weakness, it's a sign of courage. The r60i team will support you with complete confidentiality and without judgment.

Play Responsibly, Play for Fun

Register with r60i and enjoy a safe, controlled gaming experience — full of fun, free of worry.

R60i is for 18+ only. Play responsibly. For help: support@r60i.ws

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