R60i FAQ – all your
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No. Under r60i's policy, each individual is entitled to Only one account is not permitted. Creating multiple accounts may result in permanent suspension of all accounts and forfeiture of all balances.

Email verification is required after registration. You can still log in without verifying, but deposits and withdrawals will be unavailable. Click the link sent to you after registration — if you didn't receive it, check your spam folder or Login Page resend it from.

Your email, password, and contact details can be updated in Profile Settings. However, to change your name or date of birth after KYC verification, support@r60i.wsto get in touch.

Use the "Close Account" option in Profile Settings, or email support@r60i.ws. Make sure to withdraw your balance before closing the account. Responsible Gaming The page also has information on voluntary self-exclusion.

r60i is only for 18 years of age or older and above. Date of birth is verified at registration, and re-verified through a national ID during KYC.

You can also log in using your mobile number or email. To recover your username, contact Live Chat or reach us at support@r60i.ws with your registered mobile number.

KYC is required for withdrawals above ৳5,000. Upload photos of both sides of your national ID or passport. Verification is typically completed within 24 hours.

r60i supports bKash, Nagad, Rocket, and Upay, as well as direct bank transfers. Deposits and withdrawals are available through all Bangladeshi mobile banking methods. For more details, Payment page See.

The minimum deposit at r60i is ৳500. You must deposit this amount or more to qualify for the bonus. There is no maximum limit, though large deposits may require KYC verification.

For bKash, Nagad, and Rocket, typically 15 minutes to 2 hours Withdrawals are completed within this timeframe. For first-time or large withdrawals, KYC verification may extend processing to up to 24 hours.

r60i does not charge any fees for standard withdrawals. However, your mobile banking operator (bKash/Nagad) may deduct their own transfer fees, which are outside r60i's control.

Wait 30 minutes. If the issue persists, email support@r60i.ws with your transaction reference number, or let us know via live chat. Financial Transactions You can also check the status on the page.

The minimum withdrawal amount at r60i is ৳300. The maximum withdrawal per day is ৳1,00,000. If you need to withdraw more, you can do so again after 24 hours.

Contact us immediately at support@r60i.ws or via live chat. The sooner you let us know, the better the chance of reversing the transaction. Always double-check the number and amount before making a withdrawal.

There is no daily limit on the number of deposits. However, we recommend setting a daily deposit limit in your profile to help you stay in control. Responsible Gaming View Tools.

Common reasons include: incomplete KYC, unmet bonus wagering requirements, mismatched account details, or a pending security review. Contact us via email or live chat for more information.

r60i currently supports Bangladeshi payment methods primarily. For payments from abroad, please contact support — alternative arrangements may be available in certain cases.

Registration after registering, your first deposit will automatically 100% Bonus will be added, up to a maximum of ৳5,000. A minimum deposit of ৳500 is required. To withdraw the bonus, you must wager 5x the total of (deposit + bonus).

The wagering requirement for the welcome bonus is (deposit + bonus) × 5. For example, if you deposit ৳1,000 and receive a ৳1,000 bonus, you'll need to place a total of ৳2,000 × 5 = ৳10,000 in bets before the bonus balance can be withdrawn.

When someone registers using your referral link or code and makes their first deposit, you'll earn a referral bonus. For full details on the current referral offer, Promotions page See.

Yes, bonuses are optional. Simply select "Deposit without bonus" at the time of deposit. Depositing without a bonus means you can withdraw your full balance immediately, with no wagering requirements.

Cashback is calculated as a percentage of net losses within a set period. Every Monday, cashback is automatically credited for eligible losses from the previous week. Current rate Promotions page See.

After receiving the welcome bonus 30 days to meet the wagering requirement. If the wagering requirement is not met by the deadline, the bonus balance will be forfeited — but your deposited funds will remain intact.

You earn points with every bet you place. Accumulate points to climb from Bronze to Diamond tier. Higher tiers unlock a personal account manager, faster withdrawals, and exclusive bonuses. Rewards Page See.

Free bets are credited to your account automatically. When placing a bet, select the "Use Free Bet" option. If your free bet wins, you'll receive the winnings minus the original stake amount.

r60i offers 30+ sports markets including cricket, football, tennis, hockey, basketball, and kabaddi. Live Betting, pre-match betting, and virtual sports are also available.

In pre-match betting, you place your bet before the game begins. With live betting, you bet in real time as the game unfolds, with odds that change continuously. Live betting is more exciting but requires quick decisions.

Once a bet is placed, it generally cannot be cancelled. However, you can use the "Cash Out" feature during a live event to settle your bet at the current odds and secure a partial or full return.

An accumulator bet lets you combine multiple events into a single bet for the chance to win big — but every selection must be correct. A single wrong pick loses the entire bet, so the risk is higher, but so is the reward.

If a match is cancelled or postponed for more than 48 hours, the full stake is refunded. In accumulator bets, the cancelled event is counted as 1.00 odds.

Minimum bet at r60i ৳50. Maximum bet limits vary by market. For popular cricket and football matches, you can place bets of up to ৳5,00,000.

When you bet on eligible casino games or slots, a portion of each bet contributes to the jackpot pool. Any bettor can win the jackpot through a random trigger. Jackpot page View the current pool.

The RTP (Return to Player) for r60i casino games is generally 94%–97%. The RTP for each individual game is displayed on its game information page. Contact our live support to get a list of the highest RTP games.

Yes, r60i is licensed by an international gaming regulatory authority. We adhere to third-party audits, secure transactions, and transparent policies to ensure fair play.

Never without your consent. Minimal information is shared only with third parties required for legal compliance, KYC verification, or payment processing. For more details, Privacy Policy Read more.

Change your password immediately, enable 2FA, and notify us at support@r60i.ws. Our security team will investigate and, if necessary, temporarily lock your account to keep it safe.

Yes. r60i uses Provably Fair technology, allowing you to independently verify the outcome of any round yourself. Regular audits are also conducted by independent third parties.

Go to Profile → Security Settings → enable "Two-Step Verification". A verification code will be sent to your mobile number. After this, an SMS OTP will be required at every login.

No. Your password hashed are stored in encrypted form that no one can read — not even our team. No staff member will ever ask for your password.

Email support@r60i.ws or contact us via live chat immediately. We will lock your account right away and launch an investigation. Please have your registered mobile number and email address ready.

Yes, r60i uses cookies for session management, saving preferences, and security. Analytical cookies are used only with your separate consent. For details, in the Privacy Policy you will receive.

r60i App App page Download directly from. Available for both Android and iOS. Completely free, and installation takes just 2 minutes.

On your phone, go to Settings → Security → enable "Install from Unknown Sources". Then reinstall the APK file. For security, turn this setting off again after installation.

Log in once with your password, then go to Profile → Security → Biometric Login and enable it. Make sure fingerprint is already set up on your phone.

Some older versions may still work, but always use the latest version for security and new features. Skipping critical updates may result in your login being blocked.

Go to App Profile → Notification Settings to turn specific notifications on or off. You can also manage r60i app notifications directly from your phone's settings.

Start by clearing the app cache (Settings → Apps → r60i → Clear Cache). If the issue persists, uninstall the app and download a fresh copy. Make sure your phone has at least 1 GB of free storage.

Your account, balance, and betting options are the same across both. However, the app offers additional features — fingerprint login, push notifications, faster loading, and offline score tracking.

Yes, the r60i app is also available for iOS. App page Use the iOS link from the App page. Requires iOS 13 or above.