R60i Privacy Policy –
Your every piece of data
Our Commitment to You

When r60i collects your data, it's never without purpose. Every piece of information is collected for a specific reason and used solely for that purpose — nothing more.

R60i collects data in three main ways. First, directly from you when you complete a registration form, make a payment, or contact support. Second, automatically when you use our site or app – such as login times and browsing activity. Third, transaction confirmation data received from payment processors.

We only collect what's necessary. "Less is more" — that's the core principle behind r60i's data collection policy.

Your data is used at r60i for the following specific purposes:

• Account management: Handling registration, login, identity verification, and account security
• Payment processing: Processing deposits & withdrawals and maintaining transaction history
• Service improvement: Analyzing which features are most used in order to improve your experience
• Customer Support: Using relevant data to resolve issues and settle disputes
• Responsible Gaming: Detecting signs of excessive betting and providing timely assistance
• Promotional Notice: Sending relevant offers and bonus information where you have given your consent
• Legal compliance: Compliance with Anti-Money Laundering (AML) regulations and gaming licence requirements

R60i never sells your personal data under any circumstances. However, in certain limited situations, information may be shared with trusted partners:

• Payment processors: Bkash, Nagad, Rocket — only the information necessary to complete transactions
• Identity Verification Services: Licensed service providers for KYC document verification
• Technology Partners: For hosting and server services, under strict contractual confidentiality obligations only
• Legal Authorities: In response to a valid court order or government request

R60i signs a data privacy agreement with every third-party partner. Any data shared with them may only be used for the specified purpose.

Here's how your data flows through r60i:

Your data is encrypted at every step — secured via SSL/TLS protocol before it even reaches r60i servers, and stored on those servers under AES-256 encryption.

For international data transfers, r60i ensures that the destination country offers an equivalent level of data protection, or that the transfer is covered by an appropriate international agreement.

The r60i website and app use several types of cookies — small text files stored in your browser or app:

Analytics cookies can be disabled at any time through your browser settings. However, disabling essential cookies may limit access to certain features on the site.

R60i does not retain data beyond what is necessary. Separate retention periods apply for different categories of information:

• Account Information: For the lifetime of the account; 5 years after closure (for legal compliance)
• Transaction Records: 7 years (in accordance with international financial regulations)
• KYC Documents: 5 years after the relationship ends
• Support Conversations: 3 Years
• Session Logs: 90 days
• Marketing Data: Until consent is withdrawn

R60i believes you are the true owner of your data. As such, you have the following rights:

To exercise any of your rights support@r60i.wsto send your request by email. Include "Data Rights Request" in the subject line along with your registered mobile number.

R60i strictly does not provide services to anyone under the age of 18 and does not collect their data. This section of r60i's Privacy Policy is of the utmost importance.

• Age verification is mandatory at registration
• If identified as a minor, the account is immediately closed and all data is deleted
• If you believe a child is accessing an account, parents or guardians are welcome to notify us.

R60i uses industry-leading security measures to keep your data safe. Our security layers include:

• Technical safeguards: 256-bit SSL encryption, firewall, DDoS protection
• Access Control: Only authorized personnel can access specific data
• Regular security audits: Third-party penetration testing
• Suspicious activity monitoring: AI-powered system active 24/7
• Two-factor authentication: OTP-based login verification

In the event of a data breach: In the event of a security breach affecting your data, r60i will notify you within 72 hours. We will transparently communicate the nature of the incident, its potential impact, and the steps taken in response.

R60i periodically reviews this Privacy Policy and updates it as needed. You will be notified depending on the nature of the changes:

• Major changes: SMS and email notification 7 days in advance
• Minor updates: Updating the "Last Updated" date on the website
• Emergency Changes: May take effect immediately for security reasons

Continuing to use the service after any changes takes effect will be considered acceptance of the updated policy. If you do not agree with the changes, you may request account closure.

For any privacy-related questions, complaints, or data rights requests, please reach out to the r60i Data Protection Team:

Include your registered mobile number in the request, write "Privacy Request" in the subject line, and clearly describe what you need. We will respond within a maximum of 30 business days.